Privacy Policy

Community 1st Bank Website Privacy and Data Collection Practices

Click Here For Our Privacy Policy Notice

Collection and Use of Technical Information About Internet Connections

We collect and store technical information about your visit to our website. We use this information for statistical purposes, to make our site more accessible to you and personalize your experience, enhance security, facilitate navigation, display material more efficiently and recognize the device that you are using to access our site. But we do not provide the information we collect to any other third party. Specifically, we may record the following:

  • The name of the domain from which you access the Internet;
  • The Internet address of the website from which you linked directly to our site if any;
  • The type of web browsing software and operating system you are using to view our site;
  • The date and time you access our site;
  • The pages you visit on our site;
  • The preferences you have set up for your accounts with us; and
  • The amount of time you spend on our site.


Our website uses a feature of your web browser called a "cookie" to identify your computer or other electronic device. Cookies are pieces of information that are stored directly on the device that you are using and allow us to collect the above information. We do not use cookies that capture unencrypted personal information about you.

Cookies, by themselves, cannot be used to find out the identity of any user. A cookie just identifies your computer – but not you – to our servers when you visit our website. Unless you specifically tell us who you are (for example, by completing an online application or logging-in to our online banking service) – if you are just browsing our site – we will never know who you are.

You can choose to have your device refuse to accept any cookies, and the majority of devices and browsers offer additional privacy settings for cookies. You do this through your browser settings. Each device and each browser is a little different, so look at your device Settings or your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your user experience more efficient and some of the services on our website may not function properly. Please note that you will need to manage your cookie settings for each device and browser that you use.

Online Tracking

Other website operators and online services may also use cookies or other tracking tools to identify your computer – or you – online. The practice of online tracking – collecting personally identifiable information about consumers as they move across different web sites or online services over time – is invisible to consumers. You may subscribe to a "Do Not Track" (DNT) service through your web browser, or some other service for opting-out of online tracking. Currently there is no legal requirement for how website operators or online services must respond to a web browser's DNT signal.

Location Tracking on Mobile Devices

Certain applications on mobile devices may transmit information to us about your location when you request information from them. An example includes your physical location when you search for a nearby ATM using your mobile device. We may use that information to improve the products and services we provide to you as well as improving our services generally in your area.

Collection and Use of Personally Identifiable Information

If you are a customer of our Online Banking service, or if you apply online for any of our other products or services or ask us to contact you, you will need to provide certain personal information to us over our website. Depending on which of our services you are requesting, the "personally identifiable information" we need may include:

  • Your first and last name;
  • Your physical address;
  • Your e-mail address;
  • Your telephone number; or
  • Any other information that may be necessary for us to contact you and/or provide our services to you.

Changing or Updating Your Personally Identifiable Information

It is very important that you keep the information associated with your account accurate and up-to-date. As a Community 1st Bank Online Banking customer, there is some information you can change yourself by following the prompts after you login to Online Banking. Or, you may always contact us for assistance through our "Contact Us" web page or you may call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. If you believe that your account information is incomplete, inaccurate or otherwise not current, please contact us and provide us with the appropriate information.

Changes to the Online Privacy Policy

From time to time, we may make changes to this Policy in order to accommodate new technologies, industry practices, and regulatory requirements or for other purposes. We encourage you to review the Policy periodically to ensure that you understand how we collect and use information through our website. If we do make changes to the Policy, we will also update the "Effective Date" posted at the bottom right of the Policy. Any changes to the Policy will become effective when the revised Policy is posted on the website or in any other Community 1st Bank materials. We also mail a copy of our Privacy Policy to each of our customers annually. By continuing to use our products and services following such changes, you are agreeing to accept the terms of the revised Policy.

Electronic Mail (e-mail)

You can contact us by e-mail through our "Contact Us" web page. But, remember, e-mail is not a secure method of communication and should not be used to provide non-public personal information such as social security number, account number, date of birth, etc.


We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. We continually review our policy and practices, monitor our computer networks, and independently test the strength of our security to help us ensure the safety of customer information. For more information, see our "Online Banking Security" web page.